Australia Luxe Collective Reviews
Australia Luxe Collective Customer Reviews (2)
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Australia Luxe Collective Customer’s Q&A
Australia Luxe Collective FAQs
About australialuxeco.com Popular Products and Services?
Australia Luxe Collective is a designer footwear and accessories lifestyle brand that embodies luxury and everyday comfort. They offer a variety of products, with a focus on boots that are leather or sheepskin. They recommend that these boots are spray protected before wearing and sprayed at regular intervals. A good quality, clear suede protector should be used on sheepskin. They also offer a 5* Luxe Care Kit for maintaining the quality of their products.
In terms of services, they provide a comprehensive order tracking system. Once a purchase is made, an email with the order confirmation number is sent, and customers can log onto their website to view the status of their order. They also have a returns/exchange policy. Customers need to send an item back for a refund or credit and re-order the desired item. Returns must be within 14 days of receiving the item and all returned items must be returned unworn, in their original condition and in their original packaging. Returns that are not deemed as faulty will be only be refunded as store credit.
In comparison to other brands, Australia Luxe Collective has been rated 4.0 overall, based on 61 ratings. They offer Meta Pay support, Venmo payment support, Shop Pay Installments support, and Shop Pay support. However, they do not offer free shipping policies, free return policies, veteran's discount policies, in-store pickup, student discount policies, availability of outlet stores, teacher discount policies, essential worker discounts, gift wrapping services, Zip financing support, modification & cancellation policies, and nurse discount policies.
About australialuxeco.com Payment Method?
The website australialuxeco.com accepts Visa, MasterCard, Discover, and American Express credit card payments. They also accept payments through PayPal and Klarna. Please note that they do not accept personal checks, money orders, or direct bank transfers.
Is it safe to use my credit card on australialuxeco.com?
The website australialuxeco.com accepts Visa, MasterCard, Discover, and American Express credit card payments as well as PayPal payments and Klarna. They have a verification process in place where if your billing address and contact information do not match exactly what your credit card has on file, your order may be held pending verification. This may require them to contact you directly. However, it's always important to ensure that the website is secure (https://) before entering any personal or credit card information. If you're unsure, it's best to contact your bank or credit card company for advice. Please note that this information is based on the most recent data available and may have changed.
australialuxeco.com Return Policy?
Here is the Return Policy for australialuxeco.com: - Customers will need to send an item(s) back for a refund/credit and re-order the desired item(s). - Products not purchased from this website are not accepted for returns. - Returns must be initiated within 14 days of receiving the item. Any returns after this period will not be permitted. - All returned items must be returned unworn, in their original condition and in their original packaging. - Returns during a discount period of 50% or more (that are not deemed as faulty) will be only be refunded as store credit. - They do not accept Returns or Size Exchanges for International orders and all duties and taxes are the responsibility of the purchaser. - All charges related to shipping are your responsibility and are non-refundable. - They reserve the right to refuse any returns at any time.
And here is the Shipping Policy: - Most orders ship within 1-3 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays. - Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. Customs taxes & duties are not included in your shipping fee. Australia Luxe cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. - If you refuse a shipment from Australia Luxe, you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to Australia Luxe. This amount will be deducted from your merchandise refund.
What is the contact information for australialuxeco.com?
The contact information for australialuxeco.com is as follows:
- Email: customerservice@australialuxeco.com
- Trade & Sales: stuart@australialuxeco.com
Please note that it may take up to 24-48 hours for a response to your inquiry. Emails sent during non-office hours will be handled on the next business day.